We Generate Website Traffic, Convert It Into Leads And Then Sales!

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Traffic and Conversion Summit

Traffic and Conversion Summit Recommended Agency and member of the T&C Agency Advisory Committee.

Take our Free Marketing Audit and identify opportunities to increase your revenue

We help businesses grow by using our proven systems and technology to generated leads and convert more of those leads into sales.

Stop wasting your valuable time and energy trying to figure everything out on your own.

Stop wasting money and time on unqualified marketers and consultants.

Increase Revenue

Our marketing automation systems will generate more leads, convert more of those leads into sales and provide a system to measure your true marketing ROI.

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Case Studies

These are just some results we have achieved for our clients

  • Increased leads by 316% and reduced cost per lead by 302%

  • Increased a page conversion rate by 165%

  • Generated leads at 700% less than clients expected cost

  • Increase impression share by 72%

Read these case studies and many more at the link below

The All-In-One Growth Marketing System

Generate More Leads

We have proven lead generation campaigns that are working in the United Kingdom, North America and Australia and New Zealand. We will use our experience from what works and what does not work to generate cost effective leads for you.

magnetic solar panel lead generation

Lead Capture

We will capture your leads automatically in a CRM system. No leads will be lost and you will retain all their details so you can track and record the progress of your leads.

Automatically Follow Up

Speed of following up leads is vital to securing business.

According to Dr Oldroyd and Insidesales.com the odds of contacting a lead if called in 5 minutes are 100 times higher versus 30 minutes and odds of qualifying a lead if called in 5 minutes are 21 times higher versus 30 minutes.

Our software enables you to instantly follow up with leads via email, SMS and automated phone calls enabling to convert more of your leads into sales regardless of how busy you are.

Never Miss A Call, Text, Facebook Message, or Email Again!

Our software and app provide you with one communication hub to communicate with all your leads. Using powerful automation you can set follow up emails, calls and SMS automatically so you know your leads will be followed up quickly even when you are to busy to do it yourself.

Get More Reviews

Our automated review system will send emails and SMS to your customers at the end of a job. First asking if they were satisfied and then asking them for a review taking them direct to a review site of your choice. It will also send a series of follow up reminders to remind your clients to leave reviews, This process increases customer reviews which in turn can further increase sales.

Ensure Your Marketing Is profitable

Our reporting system will enable you to track and monitor the cost effectiveness of your different marketing campaigns and sources ensuring you know where your profitable leads come from. This will ensure you always have a positive ROI on your marketing spend.

Consistently Grow Revenue

From lead generation, capture, automated follow up and automated review systems you will consistently grow your revenue and have systems in place to monitor and track your marketing costs and revenue.

consistent solar panel revenue growth

Marketing Qualifications And Accreditations

Marketing Strategy Accreditations and qualifications

Testimonials

Testimonials

David K
"Quentin is a seasoned digital marketer who specifically helped us in the development of a B2B consulting project. 


He has given us some excellent directions to move in the testing and development of our new program that none of us had even thought of before. 


His help has proven very insightful." David K.


Jonathan S

"Quentin led us through his time-tested step-by-step framework for growing our business. 


It was eye-opening as he uncovered basic planning and implementation steps missing in our business plan. 


Quentin's expertise can help any business develop and implement a concrete action plan for predictable growth quarter after quarter. 


It would be a pleasure to have his help on future projects." Jonathan S.

David K

"Quentin is a really straight talking, smart marketer with extensive experience in many different Ad Networks. 


 He is a great choice if you need to discuss your options at length, brainstorm, and decide on the best strategic direction. 


 He always has time for these important discussions and has a deep understanding of the optics needed for success." Neil P.



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Shari M

"I recommend Quentin for his solid strategy for executing growth in set stages-so you are doing the right thing at the right time. 


His understanding of the strategy behind the framework is in-depth and will save you so much time and money as you scale.


Quentin will make sure all the elements of success (strategy, copywriting, offer and retargeting) are in place for the best growth on the platform you want." Shari M.


Zoltan K.

"Quentin’s AdSkills and Digital Marketer Partner Certifications are well deserved. 


He understands not only the media buying side of things but as well as the business growth, strategy and system part too. 


I have recently completed one of his training called the “30 Day Business Growth Blueprint” in which he outlines the core steps of creating a predictable & scalable customer acquisition system for your business. 


In addition to the great tips & strategies he gives away his worksheets so you can track and measure your progress along the way. Quentin stresses the idea of: “You got to commit” - I can’t agree more with him. 


After completing his course I walked away with a clear and simple action plan on how to grow my freelance business. 


Thanks Quentin!" Zoltan K.

 

Sébastien S

"Quentin is really good and helped us to focus on a clear sales management system. 


His method organises our marketing plan and can be suited for any type of company. 


He knows his stuff and I recommend him." Sébastien S.



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What Makes Us Qualified To Help You?

Experience

We have many years experience in the Digital Marketing field going back before “Digital Marketing” was a thing!

We have studied form the marketing legends such as Eugene Schwartz, David Ogilvy, Claude Hopkins, Gary Halbert, Robert Cialdini, David Deutsch, Dan Kennedy, Jay Abraham, Brian Kurtz, Russell Brunson, Ryan Deiss, Roland Frasier, Donald Miller, Perry Belcher, Frank Kern, Justin Brooke, Ed Dale and more…

We have studied these marketing legends so you don’t have to!

In our work we draw on what we have learnt from these legends, the qualifications we have below and our own experiences working on real businesses.

Qualifications

Over 50% of people offering Digital Marketing services have no qualifications.

Funnel Building And Strategy

We areCertified Funnel Builders with Click Funnels which means we have been through a rigorous certification programme to make sure we can build you the funnel you need and that converts!

Copywriting

We are qualified as Direct Response Copywriting Specialists with Digital Marketer as well as having studied the great copywriting legends. This means we know how to write copy that sells and can save you years of studying to master copywriting.

Marketing Strategy

We are Digital Marketer Certified Partners and Certified as Digital Marketing Strategists.
This means we are qualified and able to use their proven tools and methodologies to help you form an effective marketing strategy.

Traffic

We are qualified as Senior Media Buyer with AdSkills. This means we are qualified to help you choose and implement the right traffic source and then turn that into leads and buyers.

Email Marketing

We are qualified Email Marketing Specialists with Digital Marketer. This means we are qualified to assist you with you email marketing strategy and campaigns.

Ecommerce

We are qualified are eCommerce Marketing Specialists with Digital Marketer. This means we are qualified to assist you with you eCommerce marketing strategy.

We would love to partner with you and help you exceed your business growth goals.

Please contact us to see how we can help you grow your business

Free Resources

Check out our free marketing guides and resources.

Are you frustrated that you are not getting the results and business growth you know your business is capable of?

Frustrated you cannot get an ROI on your marketing spend and even wonder if it is possible?

Frustrated seeing your competitors sell more and not knowing why?

Fed up of digital marketing companies that don’t get results and are only growing their own businesses at your expense?

Frustrated with digital marketing companies who are very creative and produce great art but not websites that convert and get you sales?

Are you overwhelmed and confused by all the choices you have for digital marketing?

Do you have shiny object syndrome? Are you moving from latest fad to latest fad and not completing one successfully?

Do you lack the time or inclination to learn the ever-changing skills required for digital marketing?

Would you rather be working on your business doing what you do best rather than studying marketing?

If you answer yes to any of these questions you are not alone as a lot of our customer have experienced these problems and frustrations.

It is just plain wrong for good businesses to be held back from achieving their true growth potential.

That is why at Online Sales Consultancy we are on a mission to help good businesses achieve the growth they deserve.

Our mission is to help companies with good products or services achieve the growth they deserve

Unleash the business growth you deserve

At Online Sales Consultancy we are on a mission to use our proven tools and frameworks to help GOOD businesses achieve the growth they deserve.

Increase leads and sales

We will create a customised plan to increase your leads and sales.

Generate a positive ROI on marketing spend

Generate more revenue and increase cash flow and see a positive ROI on your marketing spend.

Dominate your competition

Take market share from your competitors without them realising how you did it!

Get time back to work on your business

No more time spent trying to learn marketing or being overwhelmed by marketing.

Have peace of mind as we remove that frustration from your life.

Become a respected business leader

As your business grows your achievements will gain respect and recognition from your peers, colleagues and even your competitors!

Take our Free Marketing Audit and identify opportunities to increase your revenue

If You Have A Good Product Or Service We Want To Help You

You are not alone. A lot of our customers have experienced the problems and frustrations you have experienced trying to grow your business.

We know that people do not always buy the best product and service. They buy from the company with the best marketing.

It is plain wrong that good businesses should be prevented from achieving their true growth potential by bad companies with good marketing.

We have proven tools and frameworks developed doubling the size of 1,000s of businesses like yours.

As Digital Marketer Certified Partners we are authorised to use their tools and frameworks.

We are AdSkills certified Senior Media Buyers.

We are on a mission to help good businesses grow and thrive. To get the results they deserve and take market share from those bad players.

Blog

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Here Are 5 Ways To Avoid Negative Reviews From Damaging Your Brand Reputation

December 16, 20225 min read

There's no avoiding negative comments online. That's just the reality of operating in the digital space. While social media can be particularly toxic for individuals who suffer abuse and hate, brands are not immune to negativity online, either. Whether it's warranted or unwarranted, people have an opinion and the internet makes it easy for them to express it.

Preserving brand equity online can be a challenge if there’s an onslaught of negative comments regarding the brand’s products and services. It can snowball rather quickly since the vast majority of customers look for reviews online before they decide to open their wallets. If the brand doesn’t nip the problem in the bud, it risks ruining its reputation for good.

That’s one of the reasons why it’s so important for brands to quite literally be on their toes when it comes to online reputation management. This will prevent the far-reaching fallout from unwarranted negativity as well as provide the brand an opportunity to respond to justified criticism from customers and make amends where necessary while maintaining control of the narrative.

Be proactive in responding to negative comments

This too shall pass, is what a wise sage would say, but that wouldn’t apply to negative comments online. It’s easy to operate under the assumption that there won’t be an impact of such comments and that the best course of action would just be to bury your head in the sand and wait for time to work its magic.

Ignoring negative comments is perhaps the worst thing a brand can do when it comes to online reputation management. It gives off the impression that the brand just doesn't care what customers think about it. This will cause a trust deficit and prevent new potential customers from making a purchase.

Whether a comment is neutral, positive, or negative, the goal should always be to respond to every one of them. This proactive approach would signify that the brand takes customers' feedback seriously and is willing to make amends where necessary.

Keeping on top of all comments is also a great way to understand the pulse of the customer. Understand the customer sentiment about your brand as well as the content that you're sharing to make informed decisions about the way ahead.

Always provide a custom and thoughtful response

Responding to all reviews good and bad

If your brand posts the same response to every comment that it receives, whether good or bad, it shows that not much thought has gone behind the exercise and that it’s merely being done to tick a box. This shouldn’t be the approach to online reputation management.

Remember, each customer will likely have a different reason why they’re not happy with the brand. They often feel personally let down by the product or service that they've spent money on. It’s important to make them feel heard and the best way to do that is to provide a custom response that appears thoughtful.

It should be apparent that the people responsible for responding to comments online have taken a moment to understand the issue at hand and are genuinely interested in making amends. Such thoughtful customer service significantly increases the chances of bringing back even the most disappointed of customers.

Resolve the dispute out of the spotlight

It’s in the brand’s best interests to deal with customers who have left a negative comment delicately. They already feel wronged and it’s important to quickly address their concerns to prevent them from leaving similar comments across other online channels.

Once you’ve made the initial contact, take the conversation out of the spotlight. The customer will likely have much more to say and it wouldn’t be nice for all of their grievances with the brand to be posted publicly across your social media pages.

Offer a compassionate response to show that the brand cares and is willing to make things right for them and then reach out through direct messages to understand the dispute in greater detail. Any further steps may then be taken to satisfy the customer.

Never delete comments without resolving the issue

Commenting to all reviews

What do you think an angry customer would do when they find that their comment has been deleted without any response from the brand? They’ll only get angrier and leave multiple negative comments across all online channels just to make sure that their voice is heard.

Deleting negative comments without resolving the issue is a recipe for disaster. The customer will only seek to amplify their grievances and that’s going to attract more attention to an issue that would have been resolved quickly and amicably.

Even though it might seem like a good option to delete the comments and hope that the customer doesn’t take note, it’s not the right thing to do. Once the issue has been resolved and the customer is satisfied with the same, perhaps ask them to amend their original review so that others can also see how the brand provides proactive customer service.

Leverage good customer service for more impact

If the issue is resolved, always ask the customer for their feedback, particularly about how they feel you could do better. Their feedback will be instrumental in helping you further improve the reputation of your brand online.

Customers will feel happy when their concerns are addressed and things have been made right for them. This will provide them with the confidence to continue being a loyal customer. They’re also likely to tell people in their circle about the positive customer experience that they had dealing with the brand.

Thus good customer service stemming from a negative online review can be leveraged to create more impact through the power of word of mouth.

A little empathy and compassion go a long way

Showing empathy and compassion to customers

Dealing with negative comments online is more of an art than a science. Simply by showing a little empathy and compassion with customers who feel that they’ve been wronged, the brand can do wonders for its online image while also ensuring that customers feel heard.

Effective engagement is crucial for creating a loyal customer base that not only sticks with the brand but ultimately becomes an advocate for it.

online reputation managementsocial media

John Hill

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